Privacy Policy

1. Who we are

RentCheck is a UK-focused neighbourhood reporting tool that helps renters understand areas before they move. This privacy policy explains how we handle personal data when you use RentCheck.

2. What information we collect

We may collect and process the following types of information:

• Account details – such as your email address and basic profile information when you sign up.
• Usage data – such as which postcodes you search, which reports you generate and how you interact with the site.
• Payment information – processed by third-party providers (e.g. Stripe). We do not store full card numbers on our own servers.
• Technical data – such as IP address, browser type, device information and basic analytics to keep the service secure and improve it.

3. How we use your data

We use personal data primarily to:

• Provide and maintain your account and access to reports.
• Process payments and manage subscriptions.
• Secure the service and prevent abuse or fraud.
• Understand how RentCheck is used and improve features over time.
• Communicate with you about important changes, billing or support requests.

4. Legal basis (for UK / EU users)

For users in the UK and EU, we typically process personal data on the following legal bases:

• Contract – to provide you with the RentCheck service you sign up for.
• Legitimate interests – e.g. improving the product, preventing abuse and keeping the service secure.
• Consent – where required for optional features such as certain marketing emails or analytics.

5. How we share information

We do not sell your personal data. We may share limited data with trusted third-party providers that help us operate RentCheck, such as:

• Payment processors (e.g. Stripe) to handle billing.
• Infrastructure and hosting providers to run the application safely.
• Analytics or logging services to understand performance and detect issues.

These providers are only given the data they need to perform their services and are expected to protect it appropriately.

6. Data retention

We keep personal data only for as long as it is needed for the purposes described above, or as required by law (for example, financial records for tax purposes). You may request deletion of your account and associated personal data, subject to any legal obligations we have to retain certain information.

7. Your rights (UK / EU users)

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal data. You may also have the right to object to certain processing and to data portability.

To exercise these rights, contact us at hello@myrentcheck.app.

8. Cookies and tracking

RentCheck may use cookies or similar technologies to keep you logged in, remember preferences and understand how the site is used. You can adjust cookie settings in your browser. In the future we may provide a more detailed cookie control panel if needed.

9. Changes to this policy

We may update this privacy policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you via the app or email.

10. Contact

If you have questions about this privacy policy or how we handle your data, you can reach us at hello@myrentcheck.app.